Opinion: Securing the backbone of health care


By Kevin Kline, SolarWinds Database Technology Evangelist
Wednesday, 11 September, 2024


Opinion: Securing the backbone of health care

Unified, reliable databases provide healthcare organisations with immediate access to comprehensive patient records, allowing for informed decision-making in critical situations.

These databases ensure that accurate and up-to-date information is available to healthcare professionals, supporting efficient and effective care delivery. Their role is crucial in maintaining the integrity, security and availability of sensitive medical data, safeguarding patient safety and the overall functioning of healthcare systems.

The databases that store and manage patient information are the backbone of healthcare institutions, helping ensure that patient data is accessible, accurate and protected. Here are the top three reasons why robust databases are indispensable to modern healthcare organisations:

Ensuring regulatory compliance

Healthcare organisations are subject to rigorous regulations designed to protect patient data. In Australia, the Privacy Act regulates the collection and management of personal information, including health data. It also provides individuals with the right to access their personal information. Additionally, the Office of the Australian Information Commissioner (OAIC) oversees the handling of health information within an individual’s My Health Record and the management of healthcare identifiers.

Compliance with regulations is not just a legal obligation but a critical component of protecting patient privacy. Secure databases play a pivotal role in compliance by safeguarding patient data against security breaches. One of the ways many healthcare organisations protect patient data is by implementing continuous monitoring tools designed to align with cybersecurity regulations. As part of a system’s larger database solution, these tools can detect and respond to potential threats in real time, providing an additional layer of protection for protected health information (PHI). A powerful and effective database solution should have tools like this to help contribute to meeting various stringent regulations and to help promote the security of PHI.

Additionally, reliable and secure databases foster accountability and transparency within an organisation. By maintaining accurate and consistent records, healthcare organisations can not only demonstrate compliance with regulatory requirements but also build trust with patients. In the event of a data breach or other security incident, a reliable database can provide a clear audit trail, helping to identify the source of the problem and then address it.

Supporting disparate hospital systems

Some hospital systems may encompass hundreds of facilities nationwide, making data management particularly challenging. This can lead to fragmented patient data, which can make it difficult to provide a unified view of a patient’s medical history. A reliable database system helps ensure that if a patient is admitted to one facility, their medical history is instantly accessible at any other facility within the network.

An effective database provides a unified view, offering a single source of visibility where all important data and information are consolidated. Thus, healthcare providers can access comprehensive patient records anytime, anywhere. This can help improve the quality of care, reduce the risk of medical errors, and enhance overall operational efficiency.

Additionally, a centralised, well-maintained database simplifies and accelerates the process of expansion, making it more efficient and less challenging. In an environment where a healthcare organisation’s system is less accessible, and data is spread across disparate functions and locations, any sort of effort to grow the business in a sustainable manner would be daunting. An integrated database system can facilitate powerful growth for any healthcare organisation, where systems are often disparate and complex. It is important to note that the state of an organisation’s database can have a major impact on the company’s financial outlook.

Securing uninterrupted access to patient records

Real-time access to patient data and electronic health records is critical in vital care hospitals. Therefore, ensuring high availability of databases is paramount.

One way organisations can guarantee high availability of their data is by ensuring that the database itself remains healthy and functions properly. Databases have historically been incredibly difficult to access in terms of those internal systems. Modern database observability solutions provide a resolution to this issue, as they allow users to be able to see what’s going on inside of the system, in case of any issues or bugs. With proper observability features, a modern database should be able to provide users with a comprehensive view of the health of the system to ensure consistent functioning.

Beyond relying on observability capabilities to maintain database performance, some large healthcare organisations ensure high availability by implementing failsafe mechanisms and protocols. Additionally, regular backup procedures and disaster recovery plans are essential to minimise downtime and data loss. Without a reliable backup and failover system, a database server failure could result in the loss of critical patient data. A robust database system ensures quick recovery and continuous access to patient information.

Databases for optimal functioning

By investing in solid database solutions, healthcare organisations can protect patient privacy and improve operational efficiency. This is vital for the optimal functioning of these organisations, which are essential to the wellbeing of our society. In an industry where even minor errors or delays can have serious repercussions, the importance of secure and reliable databases in protecting patient data and enhancing healthcare operations cannot be overstated.

Image credit: iStock.com/GeorgePeters

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