Rapid healthcare IT deployment helps private hospital open

Friday, 28 March, 2025 | Supplied by: Dedalus

Rapid healthcare IT deployment helps private hospital open

Adeney Private Hospital — which opened its doors in March in the eastern Melbourne suburb of Kew — successfully implemented Dedalus’s Web Patient Administration System (webPAS) as its core PAS in under 14 weeks, a process that typically takes 5–18 months. Faced with immovable deadlines and the need for proven workflows, Adeney turned to Dedalus and the webPAS solution based on the company’s reputation for delivering tailored PASs for the Australia and New Zealand markets. The feat was necessary given that patient bookings and theatre run-throughs needed to occur well before the hospital’s opening, webPAS’s proven capabilities and workflows rising to meet the accelerated timeline.

“From the outset we had confidence in Dedalus, having previously worked with them in large Victorian private hospitals,” Adeney CEO Louise O’Connor said. “Dedalus are proven to deliver PAS outcomes that are tailored to the needs of the Australian market.” 

The hospital is a 60-bed facility and prioritises operational efficiency and patient experience, with patient flow from pre-admission to discharge being a central focus. Dedalus webPAS provides the hospital with comprehensive functionality, including admissions, discharges, billing, revenue management, patient notifications, and proven interfaces for general ledger and popular coding solutions.

“From our first meeting with Adeney, we knew we could help achieve their digital health goals and confidently open the hospital,” Dedalus PAS Business Manager Paul Beraldo said. “Despite tight deadlines, we relied on our industry experience, skilled team and proven product. In our view, no other PAS in the region matches the diversity of our implementations across public and private sectors and has the breadth of functionality.”

Adeney Private Hospital is a joint venture between Amplar Health (backed by Medibank) and a team of experienced medical professionals. It has the distinction of being the first private hospital in Australia to offer privately insured patients zero out-of-pocket costs across all hospital services (for participating health funds). On the success of the rapidly implemented of Dedalus webPAS in the hospital, Adeney ICT Project Director Paul Gladwell said: “Just goes to show what you can achieve when an awesome group of people work really well together. Thanks also for your willingness to work around our necessarily ‘agile’, and resource ‘lean’, project approach.”

Image credit: iStock.com/monkeybusinessimages

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