Duress safety solutions

Available from ParagonCare Group, Duress safety solutions are designed for staff who need support from a real-time secure location system.

The Duress portfolio features the Falcon, Phoenix, Eagle and Duress App. All include 24/7 customer support, A1-graded emergency monitoring, live audio/video, check-ins, team alerts as well as a dedicated dashboard to manage everything end to end.

The solutions accommodate the intricacies of the healthcare sector, including onboarding, registration, security and accessibility. Many institutions have critical issues that need to work with any software solution, including SSO and staff churn — Duress is designed to be set-and-forget, allowing the health sector to keep their staff and patients safe, without tying up their IT departments.

Duress creates a safety bubble around their location, giving real-time data on alerts and emergencies, as well as real-time automated check-ins. These allow staff to get real-time help, either through the organisation’s existing security centre or Duress Operations Centre. Employers can choose to expand the bubble for certain staff to keep them safe while commuting, working remotely or visiting patients.

The Duress Operations Centre is running 24/7, with redundant power and communications, and is backed by a second centre located elsewhere in Australia. For institutions with internal security, Duress plugs into the existing security service.