SSG unveils Acelo, a revolutionary peer to peer Nurse Call system that delivers the most advanced feature set in an intuitive plug and play design

First-in-class, pre-programmed, minimal-downtime, rapidly installed and deployed, low total cost, optimal hospital communications package is launched in Australia to help healthcare providers cope with unprecedented pressures and more effectively future proof their service offer. Acelo incorporates the latest distributed intelligence technology, providing a robust, secure critical alarm communications platform also providing advanced analytics.

SSG (Static Systems Group), has announced the launch of its novel IP hospital communications solution, Acelo, in Australia — a “plug and play” nurse call product, enabling all health and care providers to future proof at a time when the pressures on their services can rapidly change and are uniquely challenging.

Designed during the COVID pandemic to revolutionize the delivery of compassionate patient care while maximizing infection control, Acelo uses cutting-edge, two-way speech-based communications technology to provide instant, touch-button reassurance for patients, as well as optimising staff efficiency for hospitals, clinics, and long-term care facilities.

Acelo provides a unique, proprietary, layer of advanced analytics capabilities, enabling the monitoring of patient call patterns, staff response times, and other key metrics to perfect patient care while increasing staff efficiency, allowing managers to make informed decisions about staffing and resource allocation, to achieve peak efficiency and outcomes.

Installation time and serviceability are optimised, giving users the guarantee of low Total Cost of Ownership (TCO) whilst maintaining the highest levels of equipment uptime.

Acelo is robust and resilient, delivering unparalleled performance by offering scalable versatility to meet the rapidly changing needs of digitally enabled hospitals. LAN connectivity allows peer to peer communications, so all nurse call devices are interconnected and can communicate together.

Australian distributor, Mark Burrell, CEO of Melbourne-based Sentiolux, says, “Acelo is revolutionary for all healthcare providers in Australia. It provides the ultimate in flexible communications systems — designed around the changing needs of a hospital, clinic or long term care facility — at the lowest TCO.

“With Acelo, patients can easily communicate with nursing staff, alerting them to their needs at the touch of a button. The system is fully customizable, with a range of options for call buttons, bedside displays, and alert notifications, ensuring that patients receive the right level of care at the right time.

“Acelo future proofs hospital communications’ systems, maximising hospital estate adaptability, reducing capital expenditure and eliminating downtime.

“If you want to move devices from one department to another, or change patient care protocols, or reconfigure priorities, it takes seconds. All communications are logged and audited, so Acelo is also a matchless management tool.

“We believe Acelo is a game changing technology for all hospitals, which unleashes the potential of linking interoperable IP communications, from connecting in-hospital staff with healthcare providers’ smart phones to opening up voice channels in specific rooms — this is exciting and transformative technology for hospitals.”

SSG’s Commercial Director, Gareth Walsh, says, “The timing for the launch of Acelo could not be better. Around the world, there are now seemingly unsurmountable pressures on hospital systems and staff that demand radical thinking and new technological solutions. Acelo delivers immediately deployable, state-of-the-art, resilient, communications technology to instantly reduce inefficiencies in hospital working practices to release staff time, while improving patient care and satisfaction.

“Instrumental for hospital staff being able to deliver optimal care is precise, real-time communications that allow the right person to be deployed to the right place at the right time. Acelo is more than just a way of communicating, it is a new way for healthcare assistants, porters, crash teams, specialists, catering teams, receptionists and nurses to focus on their specific role, and feel more in control, empowered and fulfilled as they deliver optimal patient care.

“For us, the most exciting element of Acelo is that it’s a core enabler for hospitals to connect with their patient meaningfully and quickly and for the hospital to both prioritise and streamline their communications and optimise their teams. Acelo can help manage patient needs faster than previously possible, whilst reducing alarm fatigue and other time and resource inefficiencies for staff.

“The ultimate vision is that Acelo allows everyone to know what they should be doing and when; it allows staff to be fully prepared before they reach the patient’s bedside: whether it’s a crash team; a member of the catering team; a healthcare assistant or a nurse. A traditional staff base will usually handle every single patient request. With Acelo, patients are enabled to speak to an appropriate person, who can arrive at the bedside faster and ready to care.”

Acelo complies with Australian Standard AS3811 – Hard Wired Patient Alarm Systems.

About SSG

We believe that human interaction is an essential part of the care giving process, and that technology should work to ensure caregivers are free from unnecessary distractions, so they can focus giving their patients the care they need, when they need it.

That’s why, for almost 60 years, we have been developing smart technologies that connect people and systems to provide safer, heathier environments for both staff and patients in the acute care setting.

From our first electronic nurse ‘call bell’ system launched in 1964, that enabled patients in hospital to call for help, we have continued to explore ways that technology can help patients feel safe. Whether that is providing essential critical alarms, integrated communication systems or software solutions to enhance clinical workflow, our focus is on keeping patients safe and giving caregivers more time to care for their patients.

We are proud of our strong heritage in product design, lean manufacturing and technology deployment. As technology advances, our digital solutions can help customers keep pace with the rapidly evolving care environment by preserving resources, reducing costs and improving patient care.

As part of the Halma family we are passionate about creating a safer, cleaner and healthier world.