SA Health, The Clinician partner for PRM program rollout

South Australia's Commission on Excellence and Innovation in Health (CEIH), South Australia's Department for Health and Wellbeing (SA Health) and digital health company The Clinician have partnered for a state-wide rollout of the Patient Reported Measures (PRM) program.

The program will leverage The Clinician's digital health platform to enable the systematic collection and analysis of patient reported measures across South Australia. By empowering patients to report on the health outcomes and experiences that matter most to them, the program will support clinical services to deliver high-quality, patient-centred and value-driven care.

The partnership follows an open tender process, led by the CEIH. The CEIH has been driving South Australia's efforts to introduce a state-wide PRMs program, centred around people's own perceptions of the impact of their health condition, their experience of the health system and whether healthcare services actually deliver better outcomes for patients.

Megan Scott, Director of the CEIH Patient Reported Measures Program, said, "We are thrilled to announce our partnership with The Clinician to implement a digital solution for the state-wide collection and reporting of Patient Reported Measures for South Australia. The introduction of real-time visibility of patient reported measures has been proven to enhance patient and clinician partnerships through improved decision-making and delivers health care that is driven by patient values."

The program will be powered by The Clinician's digital health platform, ZEDOC, which will integrate with SA Health's information systems to automate the distribution, collection and analysis of PROMs (patient reported outcome measures) and PREMs (patient reported experience measures). Patients will be empowered to complete the questionnaires on their preferred devices, from anywhere, with clinical teams able to access real-time and actionable results within their own information systems.

Dr Ron Tenenbaum, co-founder and CEO of The Clinician, said, "Leveraging our purpose-built platform and experience with large-scale PRMs deployments, we are committed to supporting South Australia on their journey towards patient-centred, outcomes-driven and value-based care delivery."

Implementation of the digital solution will occur over several stages at selected SA Health services, with the initial implementation phase planned for mid-2023 and subsequent implementations in 2024 and 2025. It is envisaged that there will be approximately 5000 clinical users of the system by mid-2025 with approximately 1 million patients enrolled.

Image credit: iStockphoto.com/Bogdan Populov